This accessibility statement applies to the website CMIS - https://cmispublic.walsall.gov.uk/cmis/Home.aspx
This website is run by Walsall Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- some form fields are not grouped together, making it difficult for users to understand their relationships
- some updates to content are not announced to screen reader users
- some images do not have image descriptions
- some content does not have sufficient colour contrast
- some pages have incorrect heading structure or they include empty headings
- some of the keyboard focus indicators may not have suitable contrast
- section headings are not descriptive, making it hard to understand their purpose
- not being able to adjust text spacing can reduce usability
- some PDFs are not tagged to mark the meaning and structure of their elements
- some input fields do not have autocomplete options
- some error messages were not specific enough
- some PDF’s lack document titles
- some PDF’s do not indicate the documents language
- some users may have to rely of sensory cues
Feedback and contact information
Tell us if you need information on this website in a different format. In your message, include:
- the web address (URL) of the content
- your name and email address
- the format you need (for example, BSL, large print, accessible PDF, audio recording, easy read or braille)
We’ll consider your request and get back to you as soon as possible.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website.
We are working on our content and will continue to make this more readable. All of our pages let you provide feedback to us and we encourage you to tell us what you think.
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, let us know via:
We will respond to feedback within 5 working days.
Enforcement procedure
If you contact us with a complaint and you’re not happy with how we respond, contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
Technical information about this website’s accessibility
Walsall Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Webpages
- Some images are missing alternative text. This fails WCAG 2.2 success criterion 1.1.1 Non text content. We plan to amend this by 31 December 2025.
- Some heading levels have been skipped and marked up incorrectly. Some form inputs are not labelled. This may impact Blind or low vision users. This fails WCAG 2.2 success criterion 1.3.1 Info and relationships. We plan to amend this by 31 December 2025.
- On some pages instructions rely on sensory characteristics. This fails WCAG 2.2 success criterion 1.3.3 Sensory characteristics. We plan to amend this by 31 December 2025.
- Some form field inputs do not have an auto-complete feature. This makes it harder for users to fill out the field, especially for users with cognitive impairments. This fails WCAG 2.2 success criterion 1.3.5 Identify input purpose. We plan to amend this by 31 December 2025.
- Some parts of the website do not have sufficient contrast between the text and background colours. This fails WCAG 2.2 success criterion 1.4.3 Contrast (Minimum). We plan to amend this by 31 December 2025.
- Some labels for form controls and interactive elements are not informative. This fails WCAG 2.2 success criterion 2.4.6 Headings and labels. We plan to amend this by 31 December 2025.
- Some elements on the page keyboard focus is unclear. This would affect users with low vision and cognitive impairments. This doesn’t meet WCAG 2.2 Success criterion 2.4.7 Focus visible. We plan to amend this by 31 December 2025.
- If an input error is automatically detected, suggestions for correction may not be presented to the user in text. This fails WCAG 2.2 success criterion 3.3.3 Error suggestion We plan to amend this by 31 December 2025.
- Some status and error messages are not announced in the correct format for screen reader users. This fails WCAG 2.2 success criterion 4.1.3 Status message. We plan to amend this by 31 December 2025.
PDF documents
Some of our PDFs are not formatted so they’re accessible to a screen reader. Some errors may include, missing:
- Some images in PDF’s are missing alternative text. This fails WCAG 2.2 success criterion 1.1.1 Non text content. We plan to amend this by 31 December 2025.
- PDF documents should have titles that describe the topic or purpose of the page. If these are missing this doesn't meet WCAG 2.2 success criteria 2.4.2. Page titled. We plan to amend this by 31 December 2025.
- Some PDFs to not specify a default language. This doesn’t meet WCAG 2.2 success criterion 3.1.1 Language of page. We plan to amend this by 31 December 2025.
- PDF’s Headings and labels should describe topic or purpose. If these are missing this doesn't meet WCAG 2.2 success criteria 2.4.6 Headings and labels. We plan to amend this by 31 December 2025.
Preparation of this accessibility statement
This statement was prepared on 27 April 2023. It was last reviewed on 04 October 2024.
This website was last tested on 04 October 2024. The test was carried out by the accessibility team in Walsall Council. The tests included:
- a mixture of simple manual checks and automated tests to find only the most common barriers to users with accessibility needs
- manual checks using each page without a mouse, viewing the page at different zoom settings, and simulating viewing the page on a small screen
The automated tests were completed using the latest version of Axe and WAVE.
Tests were completed using different settings in the Internet Explorer browser on Lenovo ThinkPad with a 13-inch screen